FAQ's

You can place an order directly through our website: www.anshuwadhwa.com or via Instagram by sending us a direct message. If you need any assistance, feel free to call or WhatsApp us at 9928388099. You may also reach us via email at anshuwadhwa.official@gmail.com.

You are also welcome to visit our stores:

792 Ashok Chowk, Adarsh Nagar, Jaipur- 302004 Rajasthan

Yes, certain customizations such as color changes, sleeve variations, or minor design adjustments can be accommodated. For customization requests, please contact us at 9928388099 or email anshuwadhwa.official@gmail.com.

For plus sizes (above XL), an additional ₹2000 charge will be applied.

If the product is ordered exactly as displayed on the website, the price remains the same. However, if modifications such as color changes, sleeve alterations, or other customizations are requested, an additional customization fee will be added to the final invoice.

For customization inquiries, please contact 9928388099 or email anshuwadhwa.official@gmail.com.

Products purchased during a sale may also incur extra charges for any customization or alteration.

Yes, color changes may be possible. However, some designs look best in specific shades, so we provide a curated color palette for selection. If you wish to customize the color beyond these options, please reach out to us at 9928388099 or anshuwadhwa.official@gmail.com.

We follow a standard size chart available on each product page. However, we recommend sending your exact measurements after placing the order so the garment can be tailored specifically for you.

For any assistance regarding sizing, contact us at 9928388099 or anshuwadhwa.official@gmail.com.

For plus sizes (above XL), an additional ₹2000 charge will be applied.

Our products are designed to suit your individual measurements. After placing your order, you can share your measurements so the outfit can be tailored accordingly.

For assistance, please contact 9928388099 or email anshuwadhwa.official@gmail.com.

Please note that orders with bust sizes above 40.5 inches may incur additional charges.

We accept payments through Visa, MasterCard, American Express, and Maestro debit/credit cards. Bank transfers and cash payments are also accepted.

If you prefer net banking or cash payment, please contact us at 9928388099 or anshuwadhwa.official@gmail.com.

As per our policy, orders cannot be modified, cancelled, exchanged, or refunded once they are confirmed.

Shipping within India is completely free and covered by us.

For international shipping, charges will apply depending on the weight, volume of the package, and destination country. The exact shipping cost will be shared upon request.

All our garments are handcrafted and photographed under controlled lighting conditions to reflect the product as accurately as possible. However, slight variations in color may occur due to differences in fabric dyes, embroidery, printing techniques, or screen displays.

We deliver orders directly to your preferred address.

If you prefer store pickup, your order can be collected from:

- The Kila, Mehrauli, New Delhi

- Studio in Chattarpur Enclave, New Delhi

If multiple products with different dispatch dates are ordered together, they will generally be shipped as one combined shipment once all items are ready.

If you prefer partial delivery, please contact us at anshuwadhwa.official@gmail.com or 9928388099.

Once your order is dispatched, we can provide you with the courier tracking details. To request tracking information, please contact 9928388099 or email anshuwadhwa.official@gmail.com.

Since each garment is hand embroidered, stitched, and made to measure, the usual delivery time ranges between 30–60 days, depending on the design and customization requirements.

For urgent orders, please contact 9928388099 or anshuwadhwa.official@gmail.com.

Our custom-made garments generally include a 4-inch margin for adjustments. While measurements are usually accurate, minor alterations may sometimes be required.

For alteration requests, please contact 9928388099 or anshuwadhwa.official@gmail.com.

Please note:

· Shipping costs for alterations must be covered by the client.

· Additional charges may apply for alterations on sale items.

Alterations typically require 1–2 weeks, depending on the garment and the extent of adjustments required.

Shipping costs for sending and receiving alteration items are not covered by us.

For assistance, contact 9928388099 or anshuwadhwa.official@gmail.com.

You can send the garment to our Studio in Chattarpur Enclave, New Delhi, or drop it off at our Flagship Store at The Kila, Mehrauli, New Delhi.

Please note that we do not arrange pickup for alteration items, and shipping costs must be handled by the customer.

If the product was purchased from a multi-brand outlet, please contact that same store directly for alteration services.

Additional charges may apply in the following cases:

- Customized orders

- For plus sizes (above XL), an additional ₹2000 charge will be applied.

- Alterations on discounted/sale products

All our garments are handcrafted and tailored based on customer preferences. If you are not satisfied with your order, please contact us at 9928388099 or anshuwadhwa.official@gmail.com, and our team will assist you.

However, please note that we follow a strict no refund and no cancellation policy.

If you need assistance selecting an outfit or completing your order, feel free to reach out to us at 9928388099 or anshuwadhwa.official@gmail.com. Our team will be happy to guide you.